Terms and Conditions
2-10 Home Buyers Warranty Referral Program
2-10 HBW CUSTOMER LEADS PROGRAM
1. BACKGROUND
As a homeowner whose home is enrolled in our new home warranty program (our “New Home Program”) and/or are covered by our system and appliance service contract (our “Service Contract”), you may desire that other homeowners who are your friends, colleagues, or family members be able to experience the same quality service, protection, and value. We would like to reward you for providing us with leads for such homeowners and provide incentives for such homeowners to purchase our Service Contract as more fully described in these terms and conditions (the “Agreement”) for our 2-10 HBW Customer Leads Program (the “Program”).
Under the Agreement, “we”, “our”, “us”, “2-10 HBW”, or “2-10 Home Buyers Warranty” means Home Buyers Resale Warranty Corporation and its affiliates. “You” and “your” means an individual whose home was or is enrolled in our New Home Program and/or are covered by our Service Contract.
By participating in the Program, you acknowledge and agree to be bound by and subject to this Agreement and to use the Program in the manner specified in this Agreement. If you do not agree to the terms and conditions of this Agreement in their entirety you are not authorized to register into the Program or participate in the Program in any manner. You may not participate in the Program when doing so would be prohibited by any applicable laws or regulations.
We reserve the right to terminate, revoke, limit, modify, suspend, and/or amend the Program at any time for any reason. We reserve the right to modify or amend at any time the Agreement. We reserve the right to disqualify you at any time from participation in the Program if you do not fully comply with the Agreement. This Program is administered on our behalf by Extole, Inc., 350 Sansome St. Suite 700, San Francisco, CA 94104 (“Extole”).
CHILDREN: No part of the Program is directed to persons under the age of 18. IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE PROGRAM AT ANY TIME OR IN ANY MANNER.
2. HOW OUR PROGRAM WORKS
The Program is simple. So long as you are not subject to the restrictions described below, under the Program you may use the site refer.2-10.com (the “Program Site”) to provide us with the name, phone number, and email address of a fellow homeowner (a “Lead”) who you think would like to receive an offer for our Service Contract. If we determine that the Lead is Eligible (as defined below) and that all other provisions and requirements of this Agreement are met, then you are eligible to receive a Reward (as defined below) under the Program.
3. RESTRICTIONS
To be eligible to participate in the Program and provide us with a Lead you must meet all of the following criteria • You must be a legal resident of the United States; and • You must be at least 18 years old; and • You must own or reside in a home is enrolled in our New Home Program and/or are covered by our Service Contract, as determined in our sole discretion; and • You cannot be employed by us; and • You cannot provide us with a Lead for an individual who lives in the same household as you; and • You cannot provide Settlement Services (as defined in the federal Real Estate Settlement Procedures Act (12 U.S. C. §§ 2601, et seq.) and Reg. X (24 C.F.R. Part 3500)), including but not limited to providing services as a real estate agent, real estate broker, mortgage broker, closing attorney, or title agent; and • You cannot provide us with a Lead for an individual that has, to your knowledge, (i) listed his or her home for sale (ii) intends to purchase a home, or (iii) is refinancing his or her home; and • Your home cannot be covered by our Complementary Sellers Listing Coverage Service Agreement; and • Your account(s) with us must be in good standing.
4. LEADS
All Leads must be submitted by you using the Program Site. Once you submit a Lead via the Program Site, then Extole will provide you with a unique referral link (the “Personal Link”) that allows you to participate in the Program and generate Rewards under the Program. Your Personal Link may only be used by you.
You agree that: • You will not submit a Lead for yourself or in connection with any home in which you have a financial or ownership interest in; and • You will only submit Leads for actual individuals who you know and that meet the requirements of Program; and • You have any necessary permission or consent to provide us with the Lead and perform your obligations under the Agreement; and • You will submit no more than 25 Leads during any single session on the Program Site and in no event more than 500 Leads during the entire term of the Program.
5. ELIGIBLE LEADS
You are only able to receive a Reward under the Program for a Lead that is “Eligible”. To be Eligible a Lead must meet all of the following requirements (as determined in our sole discretion): • The Lead is not a current customer or former customer with us; and • The Lead’s contact information is not duplicative of any other contact information we have in our records; and • The Lead does not concern an individual that provides Settlement Services (as defined in the federal Real Estate Settlement Procedures Act (12 U.S. C. §§ 2601, et seq.) and Reg. X (24 C.F.R. Part 3500)), including but not limited to providing services as a real estate agent, real estate broker, mortgage broker, closing attorney, or title agent; and • The Lead has not listed his or her home for sale or nor is seeking to purchase a home; and • The Lead is not refinancing his or her home; and • The Lead has not previously received an offer from us for a Service Contract; and • The Lead is a legal owner or occupant of home located within a zip code in the continental United States that is eligible to receive our Service Contract; and • The Lead meets all of our eligibility requirements to purchases our direct-to-consumer Service Contract; and • Within 30-days of your submission via the Program Site, the Lead purchases our direct-to-consumer Service Contract; and • The Lead maintains such Service Contract in good standing for at least 30-days from the date of purchase, as reflected by our records.
Leads are subject to our verification. We may delay any Rewards for the purpose of verifying the status of a Lead as Eligible and/or to verify your compliance with this Agreement and the Program.
6. REWARDS
Subject to the terms, conditions, limitations, and restrictions of this Agreement, for each Lead you submit via the Program Site that becomes Eligible you will receive a $100 reward, and the Eligible Lead will also be provided with a $100 reward (each a “Reward” and collectively the “Reward”). To qualify for the $100 reward, the Eligible Lead must purchase by or before 12/31/2024. Any purchases made after 12/31/2024 will receive the $50 reward. Each Reward may be redeemed in various forms in our sole discretion, including without limitation, we may redeem a Reward in the form of a gift card, gift certificate, account credit, or voucher, which may be subject, as applicable, to the issuer’s terms and conditions. Rewards are non-transferable, non-assignable, and cannot be redeemed or exchanged for cash, credit, or other merchandise outside of the Program. You may not auction, trade, barter or sell a Reward. Upon termination of the Program, or any portion thereof, for any reason, any unissued or unredeemed Rewards accumulated by you are forfeited.
You may receive up to a total of $500 in Rewards under the Program. Each Lead that is Eligible may receive up to a total of $50 in Rewards under the Program. Our entire combined aggregate liability for Rewards to you and your Leads that become Eligible shall not exceed $1,000.
1. BACKGROUND
As a homeowner whose home is enrolled in our new home warranty program (our “New Home Program”) and/or are covered by our system and appliance service contract (our “Service Contract”), you may desire that other homeowners who are your friends, colleagues, or family members be able to experience the same quality service, protection, and value. We would like to reward you for providing us with leads for such homeowners and provide incentives for such homeowners to purchase our Service Contract as more fully described in these terms and conditions (the “Agreement”) for our 2-10 HBW Customer Leads Program (the “Program”).
Under the Agreement, “we”, “our”, “us”, “2-10 HBW”, or “2-10 Home Buyers Warranty” means Home Buyers Resale Warranty Corporation and its affiliates. “You” and “your” means an individual whose home was or is enrolled in our New Home Program and/or are covered by our Service Contract.
By participating in the Program, you acknowledge and agree to be bound by and subject to this Agreement and to use the Program in the manner specified in this Agreement. If you do not agree to the terms and conditions of this Agreement in their entirety you are not authorized to register into the Program or participate in the Program in any manner. You may not participate in the Program when doing so would be prohibited by any applicable laws or regulations.
We reserve the right to terminate, revoke, limit, modify, suspend, and/or amend the Program at any time for any reason. We reserve the right to modify or amend at any time the Agreement. We reserve the right to disqualify you at any time from participation in the Program if you do not fully comply with the Agreement. This Program is administered on our behalf by Extole, Inc., 350 Sansome St. Suite 700, San Francisco, CA 94104 (“Extole”).
CHILDREN: No part of the Program is directed to persons under the age of 18. IF YOU ARE UNDER 18 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS THE PROGRAM AT ANY TIME OR IN ANY MANNER.
2. HOW OUR PROGRAM WORKS
The Program is simple. So long as you are not subject to the restrictions described below, under the Program you may use the site refer.2-10.com (the “Program Site”) to provide us with the name, phone number, and email address of a fellow homeowner (a “Lead”) who you think would like to receive an offer for our Service Contract. If we determine that the Lead is Eligible (as defined below) and that all other provisions and requirements of this Agreement are met, then you are eligible to receive a Reward (as defined below) under the Program.
3. RESTRICTIONS
To be eligible to participate in the Program and provide us with a Lead you must meet all of the following criteria • You must be a legal resident of the United States; and • You must be at least 18 years old; and • You must own or reside in a home is enrolled in our New Home Program and/or are covered by our Service Contract, as determined in our sole discretion; and • You cannot be employed by us; and • You cannot provide us with a Lead for an individual who lives in the same household as you; and • You cannot provide Settlement Services (as defined in the federal Real Estate Settlement Procedures Act (12 U.S. C. §§ 2601, et seq.) and Reg. X (24 C.F.R. Part 3500)), including but not limited to providing services as a real estate agent, real estate broker, mortgage broker, closing attorney, or title agent; and • You cannot provide us with a Lead for an individual that has, to your knowledge, (i) listed his or her home for sale (ii) intends to purchase a home, or (iii) is refinancing his or her home; and • Your home cannot be covered by our Complementary Sellers Listing Coverage Service Agreement; and • Your account(s) with us must be in good standing.
4. LEADS
All Leads must be submitted by you using the Program Site. Once you submit a Lead via the Program Site, then Extole will provide you with a unique referral link (the “Personal Link”) that allows you to participate in the Program and generate Rewards under the Program. Your Personal Link may only be used by you.
You agree that: • You will not submit a Lead for yourself or in connection with any home in which you have a financial or ownership interest in; and • You will only submit Leads for actual individuals who you know and that meet the requirements of Program; and • You have any necessary permission or consent to provide us with the Lead and perform your obligations under the Agreement; and • You will submit no more than 25 Leads during any single session on the Program Site and in no event more than 500 Leads during the entire term of the Program.
5. ELIGIBLE LEADS
You are only able to receive a Reward under the Program for a Lead that is “Eligible”. To be Eligible a Lead must meet all of the following requirements (as determined in our sole discretion): • The Lead is not a current customer or former customer with us; and • The Lead’s contact information is not duplicative of any other contact information we have in our records; and • The Lead does not concern an individual that provides Settlement Services (as defined in the federal Real Estate Settlement Procedures Act (12 U.S. C. §§ 2601, et seq.) and Reg. X (24 C.F.R. Part 3500)), including but not limited to providing services as a real estate agent, real estate broker, mortgage broker, closing attorney, or title agent; and • The Lead has not listed his or her home for sale or nor is seeking to purchase a home; and • The Lead is not refinancing his or her home; and • The Lead has not previously received an offer from us for a Service Contract; and • The Lead is a legal owner or occupant of home located within a zip code in the continental United States that is eligible to receive our Service Contract; and • The Lead meets all of our eligibility requirements to purchases our direct-to-consumer Service Contract; and • Within 30-days of your submission via the Program Site, the Lead purchases our direct-to-consumer Service Contract; and • The Lead maintains such Service Contract in good standing for at least 30-days from the date of purchase, as reflected by our records.
Leads are subject to our verification. We may delay any Rewards for the purpose of verifying the status of a Lead as Eligible and/or to verify your compliance with this Agreement and the Program.
6. REWARDS
Subject to the terms, conditions, limitations, and restrictions of this Agreement, for each Lead you submit via the Program Site that becomes Eligible you will receive a $100 reward, and the Eligible Lead will also be provided with a $100 reward (each a “Reward” and collectively the “Reward”). To qualify for the $100 reward, the Eligible Lead must purchase by or before 12/31/2024. Any purchases made after 12/31/2024 will receive the $50 reward. Each Reward may be redeemed in various forms in our sole discretion, including without limitation, we may redeem a Reward in the form of a gift card, gift certificate, account credit, or voucher, which may be subject, as applicable, to the issuer’s terms and conditions. Rewards are non-transferable, non-assignable, and cannot be redeemed or exchanged for cash, credit, or other merchandise outside of the Program. You may not auction, trade, barter or sell a Reward. Upon termination of the Program, or any portion thereof, for any reason, any unissued or unredeemed Rewards accumulated by you are forfeited.
You may receive up to a total of $500 in Rewards under the Program. Each Lead that is Eligible may receive up to a total of $50 in Rewards under the Program. Our entire combined aggregate liability for Rewards to you and your Leads that become Eligible shall not exceed $1,000.